1. OrelPay may collect information about Customers whenever they use the facility, in order to provide a better user experience via the OrelPay platform. Information may include, but not be limited to, the browser name, transactional data, location data, the type of devices and technical information such as the operating system, the Internet service providers utilised and other similar information.
  2. Orel may use any such information stored for several purposes, not limited to processing transactions, administering accounts (which includes verifying personal information in order to safeguard data) and responding to complaints.
  3. Orel may monitor the usage of the platform for security and improvement purposes.
  4. Orel adopts appropriate data collection, storage and processing practices and has implemented reasonably adequate security measures and controls to protect such information against unauthorised access, alteration, disclosure or destruction. However, Orel shall be entitled to make any disclosure required by regulations set forth by the Central Bank of Sri Lanka and the legislature of the Democratic Socialist Republic of Sri Lanka, without prior or post notification to the User.